Question 1

What is DrycleanersFlow?

Accepted Answer

DrycleanersFlow is an all-in-one POS and management platform designed for premium dry cleaners, laundromats, wash-and-fold services, and garment care ateliers. It handles orders, laundry intake, inventory, logistics, payments, and analytics in a single dashboard.

Question 2

Does DrycleanersFlow support multi-store management?

Accepted Answer

Yes, DrycleanersFlow is built for growth. You can manage multiple store locations, track cross-store inventory, and view consolidated reports from a single dashboard.

Question 3

Is there a free plan available?

Accepted Answer

Yes, DrycleanersFlow offers a free tier to get started. Premium plans with advanced features like multi-store management, logistics optimization, and hardware integrations are available for growing businesses.

Question 4

What payment methods does DrycleanersFlow support?

Accepted Answer

DrycleanersFlow integrates with both Stripe (for international payments) and Razorpay (for India-based businesses), supporting credit/debit cards, UPI, net banking, and digital wallets.

Question 5

Can I use DrycleanersFlow on mobile devices?

Accepted Answer

Absolutely. DrycleanersFlow is available as a Progressive Web App (PWA) that works on any device, plus a dedicated mobile app for iOS and Android with barcode scanning, delivery tracking, and offline support.

Question 6

Does DrycleanersFlow integrate with WhatsApp for notifications?

Accepted Answer

Yes, DrycleanersFlow integrates with WhatsApp Business via Twilio to send automated order status updates, pickup reminders, and delivery notifications directly to your customers.

Question 7

How does garment tracking work?

Accepted Answer

Each garment or laundry bag receives a unique QR code or barcode tag at intake. Staff scan tags at every production stage — from intake through washing, drying, pressing, quality check, and delivery — providing real-time visibility for both you and your customers.

Question 8

Is my business data secure with DrycleanersFlow?

Accepted Answer

Yes. DrycleanersFlow uses Supabase with row-level security, encrypted data storage, HTTPS everywhere, and role-based access controls. Your business data is isolated per tenant and protected by enterprise-grade security measures.